01234 333870 [email protected]

Why Choose Us?


We know how important it is to choose the right care home for your loved one and how much there is to consider when deciding which care home will be best. To help you choose, we’ve answered some of the common questions we get asked about our outstanding care homes…

Can residents bring their own furniture?

All our rooms have a wardrobe, drawers and armchair but we’ll happily add other furniture, if we can fit it in. And we always encourage residents to bring personal possessions such as ornaments and photographs.

What’s the food like?

We’re all about seasonal, home-cooked, nutritionally balanced meals. We offer a choice of menu, but if there’s nothing to a resident’s liking we’ll rustle up something else. We do things like bake bread and make freshly percolated coffee to tempt everyone with lovely aromas. And our cook is a familiar face in the dining room, chatting with residents to find out their culinary likes and dislikes.

Are pets allowed?

Yes – so long as between you and the resident they can be properly looked after, with food provided and regular walks if needed. On the furry friend front, Elcombe House has a resident cat we’ve inherited called Bob, and manager Kerri often brings her two dogs Henry and Winnie with her. Relatives can bring in pets for visits, too.

What kind of activities do you have?

All sorts!

Our staff receive dedicated training in dementia-focused activities, so there’s never a dull moment and we employ a Wellness co-ordinator in each home.

We’re big on music, with a piano at Danecroft and a juke box at both care homes – plus a roster of visiting entertainers (who doesn’t love an Elvis impersonator?). We’re always on the lookout for new and innovative activities – like our side by side tandem bike and interactive ‘magic’ table . Of course there’s no pressure to join in – some residents prefer to quietly read the paper or do a jigsaw.

Can residents help out around the home if they want to?

Absolutely. We believe it’s vital for residents to enjoy meaningful occupation and to feel valued and appreciated. We love to include our residents in simple tasks, perhaps peeling vegetables in the kitchen or laying the table for dinner.

What sort of support services do you have?

Rest assured that we have a full support service at both our care homes. GPs and district nurses – either someone you’ve chosen or we can make a recommendation – come in as needed. Plus we organise things like chiropody, optical and dental care. There’s also a visiting hairdresser, and staff are always around to dispense pampering manicures and hand massages.

When can we visit?

Our door is always open so you’re welcome to drop by whenever you like. You can pop in for a coffee or come along and join in with one of our regular activities.

If you have any more questions, don’t hesitate to get in touch. Call us on 01234 333870 or drop us a line